وظائف وفرص عمل في خدمة العملاء (Call Center)

Company: Luxmed Prosthetic Center
Location: Istanbul, Turkey
Employment Type: Full-time

About Us

Luxmed Prosthetic Center is an international healthcare organization specializing in advanced prosthetic solutions and personalized rehabilitation services. We help patients from around the world regain mobility, independence, and confidence through innovative technologies and expert care.

We are looking for an International Patient Consultant to manage our global patient communication, coordinate treatment processes, and represent Luxmed internationally.

Job Description

The International Patient Consultant will be the main contact person for international patients, guiding them from the first inquiry to treatment completion.

Responsibilities

• Communicate with international patients via WhatsApp, phone, email, and online meetings.

• Understand patient needs, medical conditions, and mobility goals.

• Collect medical information and coordinate with prosthetic specialists.

• Prepare treatment plans, quotations, and follow-up processes.

• Manage patient relationships and ensure excellent service quality.

• Represent Luxmed during international consultations, medical tourism events, and patient evaluation days.

• Support translation and communication between patients and clinical teams.

Requirements

• Fluent in Turkish, English, and Arabic (written and spoken).

• Experience in medical tourism, healthcare sales, international patient services, or customer relations is preferred.

• Strong communication, negotiation, and presentation skills.

• Patient-focused, responsible, organized, and target-oriented.

• Willingness to travel internationally when required.

What We Offer

• Career opportunity in the international healthcare and prosthetic technology industry.

• International work experience and travel opportunities.

• Competitive salary with performance-based bonuses.

• Professional growth in a dynamic and supportive team.

• The opportunity to make a meaningful impact on patients' lives.

Apply Now

If you are passionate about international communication and healthcare, join Luxmed Prosthetic Center and become part of a team transforming lives through advanced prosthetic solutions.